The Last Order (“we”, “us”) operates a late-night food delivery service in Hetauda, Nepal. This policy explains what information we collect when you use our website and place orders, and how we look after it.
1. Information we collect
When you create an account or place an order, we may collect:
- Your name, phone number, and email address.
- Your delivery address and any notes you provide.
- Order history, items ordered, and totals paid.
- Basic technical info such as device, browser, and approximate location.
Online payments are processed by our third-party payment providers; we do not store your card or bank details on our servers.
2. How we use your information
- To prepare, dispatch, and deliver your order.
- To contact you about your order or any delivery issue.
- To improve our menu, service, and website experience.
- To prevent fraud and keep our service safe.
3. Sharing your information
We share your name, address, and phone number only with the rider assigned to your delivery, and only for the duration of that order. We do not sell or rent your information to anyone.
4. Cookies
We use a small number of cookies to keep you signed in and remember items in your cart. You can clear them at any time from your browser settings.
5. Data retention
We keep your account and order history while your account is active. You can ask us to delete your account at any time by contacting us.
6. Your rights
You can ask us to update or delete your personal data, or to send you a copy of what we hold about you. Email us at info@the-lastorder.com and we'll respond within a reasonable time.
7. Changes to this policy
We may update this policy from time to time. The current version will always be on this page with the date it was last updated.
8. Contact
Questions about this policy? Reach us through the contact page or by phone during opening hours.